Enterprise support with SLA
Agree coverage and escalation for operations.
- No servers or installs
- Monthly or annual billing
- Spanish, English and Portuguese
Recommended for you: · see package
What is included
- Channels and hours
- Priorities and targets
- One account per block of up to 1,000 active employees/month; up to five administrators. Additional blocks at the same price.
Deliverables
- Service agreement and reports
Price scope
One account per block of up to 1,000 active employees/month; up to five administrators. Additional blocks at the same price.
Not included
- Unspecified third-party licenses, usage and services.
- Additional work outside the approved scope.
How to get it
- 01
Book a demo or message us
Tell us about your operation, countries and headcount.
- 02
Get your proposal
We send scope and price in USD plus tax, with a reference in your currency.
- 03
Implementation
We configure the service, load your data and train your team.
- 04
Operation and support
Support on WhatsApp and email during business hours.
Alobri HCM Implementation
HR software implementation is the process of taking an HR and payroll platform from contract signature to day-to-day operation. It covers understanding your processes, preparing and loading data, configuring rules and catalogs, testing with real cases, training each role and defining who can see and change information.
Frequently asked questions
How much does Enterprise support with SLA cost?
The list price for Enterprise support with SLA is USD 199 / mo, plus tax. We send your proposal in USD with a reference in your currency, based on your headcount and countries.
What does Enterprise support with SLA include?
It includes: Channels and hours; Priorities and targets; One account per block of up to 1,000 active employees/month; up to five administrators. Additional blocks at the same price.. Deliverables: Service agreement and reports.
What is not included in Enterprise support with SLA?
Not included: Unspecified third-party licenses, usage and services.; Additional work outside the approved scope.. If you need anything else, we quote it separately with the same clear scope.
In which countries can I get Enterprise support with SLA?
Enterprise support with SLA is available for companies in the 18 countries across the Americas served by Alobri HCM, with the platform in Spanish, English and Portuguese.
More services in Implementation and support
Implementation and managed service
Coordinate launch against an accepted scope.
HR process discovery
Define priorities and scope before configuration.
Data migration and cleansing
Prepare agreed information for the new platform.
Account configuration
Adapt the account to agreed structures and rules.
Role-based training
Prepare administrators, managers and users.
Change management
Organize adoption, communication and support.
Book your demo and get a priced proposal.
A specialist walks you through Alobri with your processes and replies on WhatsApp during business hours.